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Here's How It Works!

  1. Fill out the inquiry form about your vehicle as completely as possible with the problems or questions you have.
  2. After completing the form, click the SUBMIT button to initiate your inquiry.
  3. We will respond to you by the end of the next business day. We may need to request further information if necessary to complete a diagnosis.

Detailed Inquiry Form / Online Service Department

Car Problems Fixed at John and Scotts

We can respond to your particular car questions, such as:

  • Something seems odd with my car. Is it a problem I need to fix?
  • Can you help me fix this myself?
  • No one seems able to fix my car right. Can you help me find a solution?
  • What type of repairs or maintenance can I expect with this car?

Please fill out all the information categories below that apply to your situation.

1. Your Vehicle
Year:
Make:
Model:
# of Cylinders:
Engine Size:
Type of Fuel System - check all that apply
Carburetion
Fuel Injection
Turbo Charged
Diesel
Transmission:
Drive Train:
Approximate Mileage:
Primary Type of Driving:
2. What Can We Do For You?
THE PROBLEM:
Describe your situation and tell us how we can help. (100 words or less)
What do you think is the problem?
How long has this been occuring?:
Did a specific event trigger the problem?
How often does it occur?:
Usually occurs when engine is:
Do hot or cold temperatures affect the problem?

Describe the DRIVING conditions when the problem occurs.(100 words or less)
Under what TRAFFIC conditions does the problem usually occur? Check all that apply.
In Town     Off Road     Highways     Anytime
Were any warning lights on? Which one(s)?
Additional Comments:
REPAIRS:
What repairs have been done or attempted for this problem so far?
Who will be doing the repairs?
3. Contacting You
*Required Fields    
*Your Name:
*Email Address:
*Confirm Email:
*Phone Number:
Best Time To Call:
Fax Number:
How did you hear about us?
Google     Yahoo     Facebook     Newspaper     Magazine
Other − please specify:

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