Here's where we
respond to your particular car questions, such as:
Something seems odd with my car. Is it a problem I need to fix?
Can you help me fix this myself?
No one seems able to fix my car right. Can you help me find a
solution?
What type of repairs or maintenance can I expect with this
car?
Here's how the OnLine Service Department works...
Fill out the following form about your vehicle--and the problems or
questions you have--as completely as possible. The more information we receive
the better we will be able to help you. (You can tab between fields to enter
information.)
After completing the form, choose the delivery method that suits your
needs: either electronic or fax, and click the "Submit Form" button to
initiate your inquiry.
We'll respond to you by the end
of the next business day. We may request further information if it's necessary
to complete a diagnosis.
Please fill out all the information categories below that
apply to your situation. When in doubt, fill it out.
REPAIRS:
What repairs have been done or attempted for this problem so far? (100 words or less.)
Who will be doing the repairs?
3. Contacting You
Your Name:
Email address: (For sending the response, or contacting you for
more information.)
Enter phone number here, including area code:
(e.g., 612.555.1234)
What is the best time to call if needed?
Please list a fax number (if available, including area code)
and addressee (e.g. 612.555.1234/Bob Smith).
How did you hear about us? (Check all that apply.)
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