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Sample Questions

 

Here are summaries of some Sample Questions, and the responses provided.

Question 1

My 1994 Chrysler Concorde makes a ticking noise when the engine is running. It goes away when I accelerate. Should I be concerned about this?
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Question 2

I've had my 1989 Honda Accord in for repairs to fix a severe vibration problem, but it still isn't fixed. It begins to shake when I approach freeway speeds, but the vibration goes away when I decelerate. What's wrong?
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Question 3

Which car should we keep? We'll be getting a new car soon and getting rid of one of our current cars--a 1986 Mustang LX with 83,000 miles, or a 1989 Ford Escort GT with 106,000 miles. We mostly drive on expressways around Miami. The Mustang has been a good car, except for a small transmission leak that was fixed with sealant. The Escort has an electrical problem: the headlights flicker when the fog lights are on, and the radio display doesn't work periodically.
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Question 4

I have a 1991 Chevy 4x4. Every time I turn on the air conditioning, it does not work, and the word "AC" flashes on the heater panel. What causes this, and is it anything I can fix myself?
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Response 1

The ticking noise on this Chrysler Concorde is commonly caused by the fuel injector rail. While a noise caused by a fuel injector rail may be a nuisance, this fuel injector rail problem will not do damage to your car, or interfere with your ability to continue to drive the vehicle. It may be repaired at your next appointment for scheduled maintenance.

Other causes of this type of noise would be symptomatic of low fluid levels such as engine oil, engine coolant or transmission fluid. Be sure to check these fluid levels, or have them checked. If all the fluid levels are OK, it's likely that your noise problem is the fuel injector rail. The parts associated with the fuel injector rail repair include:
bullet4663929 Fuel rail assembly
bullet4765016 Bracket
bullet4473619 Intake plenum gasket
bullet5277723 EGR tube gasket
bullet4418903 Pressure regulator gasket
If this is not the source of your problem, there are a number of other possible causes. Check all the fluid levels, or have them checked. If all the fluid levels are OK, listen carefully to narrow down the possible sources of the noise.
Next sample question

 

Response 2

For a severe vibration approaching freeway speeds that becomes worse as you step on the gas, the most likely cause is a small worn area in a roller groove of one of the inner CV joints on a drive axle. Imagine a device that transmits straightline torque from the transmission through a coupling that sends the power to the wheels and allows for the up-and-down motion of the suspension. This joint at the transmission end has a cross that couples to the axle and a roller for each of the crosses. The inboard CV joint has three roller grooves, which allow for the in-and-out motion of the shaft. When one of these roller grooves gets a small dimple in it, the dimple catches the roller as it passes back and forth and momentarily tries to hold the axle straight. The more gas you give, the more this dimple tries to hold the axle, causing the outer end of the axle to shake violently and send the vibration through the suspension and the entire car.
The solution is to check the CV joints for wear, and to replace one or both if they are worn.
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Response 3

(First, we asked which engine was in the Mustang; the customer responded: 5.0 liter.)

Keep the Mustang. The transmission may need work in the future, but a Mustang with a 5.0 liter, 302 engine and lower mileage will last longer and have a better resale value when or if you decide to sell it. The Escort with the 1.9 liter engine has had more problems with the Electronic Engine Control and many more drivability problems than the 302 Mustang. Repairs will also be less with the Mustang for things like the transmission and the electronics. Yes, miles per gallon are lower with the Mustang, but overall it is a longer-lasting and more reliable car.
Next sample question

 

Response 4

The problem with your truck is a fairly common one, occurring most often in the spring, when the AC system is on with the heater in the "Defrost" position. This happens when the outside temperature is between 50 and 70 degrees F.

The blinking "AC" light is governed by the climate control head, which monitors how often the compressor clutch operates. When it turns on and off in less than 1.5 seconds ten times in a row, the climate control head disables the compressor, to keep it from being damaged, and activates the blinking "AC" light on the dashboard. It may be that the compressor was once low on Freon; sometimes, even after Freon has been added, the climate control head will continue to register a problem.

There are some things you can do to fix the problem. First, disconnect the battery for about a minute. Then reconnect the battery and start the truck. Select the AC function on the climate control panel and see if the compressor starts to operate. If the compressor cycles on and off very quickly and the "AC" light comes on again, you'll need to have the system serviced by a qualified AC technician. But if the AC starts to work properly, it should run fine.

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